Privacy Policy

1. Introduction

Mist ("we", "our", or "us") operates a surf school management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details when you create an account or book lessons.
• Business Information: Surf school name, location, instructor details, and operational data entered into the platform.
• Usage Data: Browser type, IP address, pages visited, and interaction patterns collected automatically.
• Cookies: Small data files stored on your device to improve your experience and remember preferences.

3. How We Use Your Information

• Provide, operate, and maintain our platform
• Process bookings, payments, and transactions
• Send administrative communications (confirmations, updates, security alerts)
• Improve and personalise your experience
• Analyse usage trends to enhance our services
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors that help us operate the platform (hosting, payment processing, analytics).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain data as required by law or for legitimate business purposes such as resolving disputes.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at domegermano94@gmail.com.

7. Cookies

We use cookies and similar tracking technologies to enhance functionality and analyse traffic. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the platform.

8. Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure infrastructure. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

domegermano94@gmail.com